Providing the best service in the worst conditions
Ellerman Snow Removal has been awarded with a unprecedented five year Master Business Agreement to perform snow removal at the YRC Freight Distribution Center Terminal Number # 326 Kansas City Missouri. This Master Business Agreement went from a one year to a five year with just one year of Ellerman Snow Removal servicing this massive mid-west facility. During the initial contract negotiations Rick Ellerman stood by his company, experience, equipment, reputation, and personnel integrity when he stated that he would never let this facility become paralyzed thus disrupting the entire network for YRC Freight nationwide like what almost happened in the 2012-2013 season when the snow removal contractor at the facility could not keep up with the freight flow sequence, salting, and the snow removal process.
YRC Worldwide Inc., a fortune 500 company and one of the largest transportation service providers in the world, is the holding company for a portfolio of successful brands , including YRC Freight, Reimer, New Penn, Holland, and Reddaway. YRC Worldwide has the largest, most comprehensive network in North America with local, regional and national capabilities. Through its team of experienced service professionals, YRC Worldwide offers industryâ€"leading expertise in heavyweight shipments and flexible supply-chain solutions, ensuring customers can ship industrial, commercial and retail goods with confidence. The company has our headquarters in Overland Park, Kansas.
Ellerman snow Removal mobilized every piece of equipment imaginable to the facility 30 days prior to any predictable storms and determined the freight flow and snow removal sequence along with salting requirements well before any snowflakes hit the yard. Rick Ellerman even went one step further to schedule and implement an immediate backup plan from his other snow removal crews around the metro to mobilize on site immediately if needed at the facility. His experienced staff members kept in constant communication with YRC Freightâ€™s key terminal personnel and with the Corporate Office as their state of the art weather tracking storm communication software kept everyone in the loop and the predicted conditions when the storm hit. This enabled Ellerman Snow Removal to keep a constant track of ice buildup on Booth Avenue that if not completely monitored and salted properly the facility would fail as the tractors could not gain access to Highway 40 to leave the facility thus bringing a catastrophic network interruption.
When the 2013-2014 snow season ended Rick Ellerman of Ellerman Snow Removal kept his promise to YRC Freight. This particular winter was gauged as the worst in over 100 years. This 2013-2014 snow season made the history books in the snow removal industry with the entire united states being crippled with massive storms, extreme cold, and a nationwide salt shortage but YRC Freightâ€™s Distribution Center Terminal 326 did not experience any freight flow interruptions whatsoever and never went down.
The management staff of Ellerman Snow Removal is impeccable and without a blemished reputation made this 2013-2014 snow season a complete success not only for our facility, customers, and employeeâ€™s. Precise scheduling, customer considerations, zero tolerance for freight flow interruptions, constant monitoring of Booth Avenue for ice buildup , and proper execution of the snow removal process made this nationwide record breaking winter a complete success.
All safety rules and regulations while on YRC Freight property were followed to the letter and without incident. No property damage whatsoever occurred during the snow removal process. Listed below are the Ellerman Snow Removal professional staff members that I had the pleasure to work with now and looking foreward to the future.
William J. Jonas III, Properties Coordinator - Facilities Maintenance, YRC Freight - Field Resource Center, Overland Park, KS
I have used Rick Ellerman for snow removal at multiple locations since 1989. These locations covered a huge geographical area around the Kansas city area, consisting of office buildings, strip malls, and banking facilities. With the availability of man power and trucks to cover this area he has always been able to take on new locations when needed. A big factor that plays into Rick's ability to complete the entire snow removal job, is that he stock piles many tons of salt around the metro area so he always has the resources available to quickly coat my drives and parking areas with salt for a safer access in and out of the location needing attention. At some locations there are strict guide lines on procedures on sidewalks and parking surfaces and I can say Rick has always complied too them. Snow removal is costly and Rick knows after many years how I want the sidewalks and drives to look, but he still calls sometimes just to make sure everyone is still on the same page. After all no one likes to second guess and be wrong. Thanks Rick.
Bill Daniels, Community America Credit Union Facilities Department